By downloading, installing, or using Family Pulse ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the App.
These Terms constitute a legal agreement between you and Family Pulse ("we", "our", or "us").
Family Pulse is a mobile application that enables elderly parents ("Parent users") to send check-ins and photos to their adult children or family members ("Child users"), and allows family members to receive activity updates and inactivity alerts.
You must be at least 18 years old to use Family Pulse. By using the App, you confirm that you are 18 or older.
You must create an account to use Family Pulse. You agree to provide accurate and complete information during registration and keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@familypulse-app.com if you suspect unauthorized access to your account.
Each person may have one account. You may not create accounts on behalf of others without their explicit consent.
When you register, you select one of two roles:
Your role is permanent and cannot be changed. To change roles, you must delete your account and register again.
To use the core features of Family Pulse, you must connect your account with one other user of the opposite role (Parent connects with Child, or vice versa).
By connecting your account, you consent to sharing your app activity (check-ins, selfies, app opens) with your connected family member. The connected family member will see when you use the app.
Invitations expire after 7 days. You may revoke a sent invitation at any time before it is accepted.
You agree not to use Family Pulse to:
We reserve the right to suspend or terminate accounts that violate these rules.
You retain ownership of photos and content you submit through the App. By submitting content, you grant us a limited license to store, transmit, and display it to your connected family member as part of the App's functionality.
Photos are automatically deleted after 7 days. Activity records are deleted after 30 days. See our Privacy Policy for full details.
You may not upload content that is illegal, sexually explicit, violent, or otherwise harmful. We reserve the right to remove such content and terminate the associated account.
Family Pulse offers a paid subscription at $14.99 per month per family circle. The Child / Family member account is responsible for payment.
New family circles receive a 30-day free trial. No payment is required during the trial period. After the trial, a subscription is required to continue using the App.
Payments are processed by Apple App Store or Google Play. By subscribing, you agree to their respective terms of service. We do not store your payment information.
You may cancel your subscription at any time through your device's subscription settings:
Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods.
We may change subscription pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance of the new price.
Family Pulse is not an emergency service. The App is designed for soft, non-urgent monitoring. We cannot guarantee delivery of notifications. Do not rely on Family Pulse as the sole means of monitoring someone's safety.
We do not guarantee uptime. While we strive for high availability, we do not warrant that the App will be available at all times or free from errors.
No medical advice. Nothing in the App constitutes medical advice or a medical device.
THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FAMILY PULSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO MISSED NOTIFICATIONS, DATA LOSS, OR PERSONAL INJURY.
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS PRECEDING THE CLAIM.
You may delete your account at any time from the App (Settings → Delete Account). Upon deletion:
We reserve the right to suspend or terminate your account at any time if you violate these Terms or if we discontinue the App. We will provide reasonable notice where possible.
We may update these Terms from time to time. We will notify you of significant changes through the App. Continued use after the effective date of updated Terms constitutes your acceptance.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.
For questions about these Terms:
Email: support@familypulse-app.com
Website: familypulse-app.com