Family Pulse ("we", "our", or "us") is a mobile application that helps adult children stay connected with elderly parents living alone. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using Family Pulse, you agree to the collection and use of information as described in this policy.
| Purpose | Data used |
|---|---|
| Account creation and authentication | Email, password (encrypted) |
| Connecting you with family members | Email (for sending invitations) |
| Showing activity to connected family | App opens, check-ins, selfies |
| Sending push notifications | Push notification tokens |
| Calculating inactivity alerts | Activity timestamps, timezone |
| Processing subscription payments | Handled by App Store / Google Play via RevenueCat |
| Customer support | Email address |
We do not sell your personal data. We share data only with the following service providers who help us operate the app:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase (Google) | Authentication, push notifications | firebase.google.com |
| Amazon Web Services (S3) | Secure photo storage | aws.amazon.com |
| RevenueCat | Subscription management | revenuecat.com |
| Railway | App hosting and database | railway.app |
All providers are contractually required to protect your data and use it only to provide services to us.
Family sharing: Activity data (check-ins, selfies, app opens) is shared with the specific family member(s) you have connected with in the app. You control who you connect with.
| Data type | Retention period |
|---|---|
| Selfies (photos) | 7 days, then permanently deleted |
| Activity feed (check-ins) | 30 days, then archived and deleted |
| Account data | Until you delete your account |
| Anonymized activity archive | Up to 12 months for app improvement |
When you delete your account, we immediately anonymize your personal information (name, email, photos) and permanently delete all photos from our servers. Remaining anonymized data is purged within 30 days.
Depending on your location, you may have the following rights:
California residents (CCPA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal information).
European residents (GDPR): You have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at: support@familypulse-app.com
We protect your data using:
No method of transmission or storage is 100% secure. If you discover a security issue, please contact us at support@familypulse-app.com.
Family Pulse is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We send push notifications to alert family members about:
You can disable push notifications at any time in your device settings. This will not affect your ability to use the app, but you will not receive alerts.
Payments are processed entirely by Apple App Store or Google Play. We do not collect or store your payment card information. Subscription status is managed through RevenueCat.
To cancel your subscription, go to your device's subscription settings:
We may update this Privacy Policy from time to time. We will notify you of significant changes by sending a push notification or displaying a notice in the app. The updated policy will be posted at this URL with a new "Last updated" date.
Continued use of the app after changes constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@familypulse-app.com
Website: familypulse-app.com
We aim to respond to all inquiries within 5 business days.